What determines water charges?
LSWC billing is calculated based on either flat rate or meter rate.
Flat rate billing depends on effective enumeration/assessment of the property. It covers the charge allocated to the property type of the premises by LSWC billing policy, i.e. Property Type (unit) x Rate Per Month x Billing Cycle.
Why is the Corporation meter a property?
As a matter of policy, the Lagos Water Corporation aims to meter all nonresidential properties. In addition, specific areas could be marked for full metering, e.g. Lekki, where all the properties are metered. This is perhaps the most equitable way of billing the customer.
In the alternative, selected properties could be metered, especially where assessment on flat rate is difficult or could be deemed too subjective. For instance, LSWC’s policy is to meter all commercial /industrial properties. This is however being done gradually.
Where there is a dispute over the property type, installation of a meter could resolve the dispute. The Corporation may decide to meter a property to prevent wastage of water. When this is the case, the customer becomes prudent in water usage.
Some customers independently request to be metered.
What is the procedure for the installation of a meter?
LSWC, in line with its policy, may decide that a certain area/property be metered. In this regard, the customer is then contacted to let him/her know that he has to pay for the installation. The cost of meter, however, varies and largely depends on the size of the mains. The prices below excludes the cost of installation and connection/ tar cut (cutting of road).
The cost of meters is as follows:
A. 20 mm – N15, 000
B. 25 mm – N20, 000
C. 32 mm – N25, 000
D. 40 mm – N35, 000
E. 50 mm – N45, 000
The customer may decide that his property be metered to measure his actual consumption. In both cases, the same payment regime applies and the customer will pay for the meter and its installation. Such a customer should liaise with the LSWC zonal office nearest to him for specific instruction.
What are the characteristics of pure water?
Water that has no taste, no colour, no smell and no sediments is pure and is good for drinking purpose.
What causes cessation in water flow?
Several factors could be responsible, including root intrusion, locked valves and disconnection. Contact our zonal office nearest to you to lodge your complaints.
How do I get connected to the mains network?
Meet the zonal manager in our zonal office nearest to your home and collect an application form. All payments are made to designated banks, a list of which can be found under PAY YOUR BILL HERE.
What is leakage management all about?
Leakage management is a process whereby wastage of water is reduced to the barest minimum through three stages, namely the search, the control and the repair of leakage.
Burst pipes, foul water, and sewage infusion. What to do?
Report to our zonal office nearest to you.
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