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The Lagos State Government has tasked the Water Corporation for improved service delivery to the Lagos residents. The Honourable commissioner for Environment, Mr. Babatunde Durosimi-Etti made this remark during his surprise visit to the Corporation Headquarters, Ijora, Lagos, on Wednesday 7th March, 2018.

The Commissioner stated that Lagosians should have access to uninterrupted potable water supply, noting the challenges faced by the Corporation, particularly non-payment of water bills, Water theft among others.

?In his statement, Mr. Durosimi-EttiI commended the Corporation?s Staff for their commitment and zeal towards taking the Corporation to the next level. He applauded Engr. Badmus for his brilliant initiative, pro-activeness and efforts towards ensuring regular water supply in the State?.

He, therefore, enjoined the Corporation to extend water to residents of estates and bring into the LWC database as many estates are yearning for safe drinking water.

He said, over the years, population explosion has continued to stretch social amenities in the State and that is why it is important to be resilient, proactive, innovative and committed to effective service delivery.

Mr. Durosimi-Etti assured the Corporation of the State Government?s support and assistance where there are gaps militating against its operations so that it can excel in performing its primary responsibility of providing potable water.
In his remarks, the Corporation?s Managing Director, Engr. Muminu Adekunle Badmus enumerated some programs embarked upon by the Corporation to improve water supply in the State which include: Performance Enrichment Sustainability Program (PESP), Service Incentive Mechanism (SIM), Geographical Information System (GIS) and Asset Management System, Billing and Collection Efficiency, Metering initiative among others.

MD added that in its bid to move the Customers closer to the Corporation, take necessary decisions on issues affecting the regions towards improvement of service delivery and revenue generation, the Corporation was divided into Eight (8) business regions, headed by Regional Business Managers.

He assured the Commissioner that with the support the Corporation is receiving from the Government and different program put in place, the Corporation is set to bridge the demand gap in the State.

Lagos – Recently, the Lagos Water Corporation concluded the the 6-day training on SIM Initiative.

One of the lessons learnt from the exercise was to improve on our database, by bringing new customers irrespective of their status, e.g. New, Old, Distressed, Disconnected Customers among other.

Little did we know that the LWC anticipation to woo back our old customers to our database will soon happen than expected.

The lesson was manifested when delegates from Nigerian Army Bonny Camp (Victoria Island base) came calling to LWC, yesterday, 7th March, 2018, with the sole aim of reconnecting back to LWC water.

While welcoming the delegates led by Colonel Jones Emene and Captain Adeniyi to his office with affection, the LWC, MD/CEO, Engr. Muminu Badmus said that water delivery to Lagosians has improved tremendously with 24/7 supply to over 22million population of the State.

MD added that LWC water is potable and free from germs and other unwanted particles.

“Borehole water is contaminated, public water is the only water that conform with World Health Organization’s (WHO) standard”

He stressed that we are presently powered by IPP 24/7, which is making our operations more efficient and effective.

LWC boss promised to connect them back to LWC water in the next few days, while payment of outstanding debts will follow immediately.

He however, asked Engr. Suraj Ijaiya to fast track the reconnection process and Mr. Micheal Ajose to follow up with the settlement of outstanding debts.

More of this development is expected as an testimony to SIM initiative, popularly known as Dadaism or Dadastic concept.

The Lagos State Government has extended potable water supply to Imeke, Iworo, and other adjoining communities of Olorunda Local Community Development Area (LCDA), Badagry, Lagos.

This was disclosed during the Lagos Water Corporation Managing Director/CEO, Engr. Muminu Adekunle Badmus’s courtesy visit to His Royal Highness, (HRH), Alayeluwa Oba Abraham Ogabi, Onimeke of Imekeland (Oyikilu I), recently.

LWC boss explained that the administration of His excellency, Governor of Lagos State, Mr. Akinwunmi Ambode has extended potable water supply to Imeke, Iworo and other adjoining communities, through the Construction of 2Million Gallons per Day (MGD) Waterworks.

“This is part of Ambode’s proactive steps and efforts in bringing potable water supply to every home in the communities, and thereby close the water demand gap in the State”.

The residents are now enjoying potable water supply through stand pipes located in different parts of this communities as a test run of the project and also confirmed ongoing mains/pipes extension in the area.

While assuring the residents of the sustainability of the project, Engr. Badmus enjoined them to connect and migrate to the public potable water supply, that is conform to World Health Organisation’s (WHO) Standard, because borehole water is contaminated.

He urged the residents to the protect the laudable project jealously and report any act of vandalization to the Regional Business Manager or call the Customers Care lines on 07045973012, 07045973013.

Before now, Imeke, Iworo communities have been relying on borehole water as source of their water supply, but with this development, there is access to uninterrupted public potable water supply.

However, Engr. Badmus added that there is improvement in the potable supply of water across the State, as the Corporation now producing and supplying uninterrupted water to residents in the State, evidenced by the fact that communities that had never been supplied water for many years are now being supplied potable water.

These areas include Ijesha, Makoko, Ikate, Iwaya, Unilag second gate, Odunlami linkage (Lagos Island), Isheri Olowora, Agege, and many others.

In his statement of appreciation, Oba Abraham lauded Governor Akinwunmi Ambode administration towards the Construction of the Waterworks and bringing evidence of democracy to their door steps.

He also prayed for his continuous success in other areas, adding that network should be extended to other neighbouring communities.

The Imeke/Iworo Waterworks is expected to be commissioned soon.

*IJORA, LAGOS*- Lagos Water corporation Managing Director/CEO, Engr. Muminu Adekunle Badmus has said that the Corporation is set to reward individual efforts in its bid to improved the revenue generation of the Corporation.

The LWC boss disclosed this in a very clear term during the flagg-off of 100 days Service Incentive Mechanism (SIM) popularly called Dadastic Model or Dadaism, at the Corporation Headquarters, Ijora, Lagos, today 1st March, 2018.

‘Awards will be given to individuals who perform extraordinary, as a motivator for his/her efforts”.

MD stated that the SIM initiative is designed as a successor for Performance Enrichment Sustainability Program (PESP), added that SIM concept will serve as an efficient and effective mechanism for improved service delivery to Lagosians.

Engr. Badmus in his statement congratulated the recently selected Staff for various positions, adding that the whole Corporation put their trust on them for better performances, especially, in the area of improve in revenue.

“What makes some organization fails to meet expectation, is when money is not handled judiciously”. Whatever it take we shall make this initiative work, he added.

While commending the Staff performances, MD said, the Corporation has received various awards, especially in the area of Customers Service Satisfaction, Improved Water delivery in the State among others, noting that the Corporation is now competing globally, as people are interested on our success stories.

“Water sales, New Customers and bringing back our old Customers into our database, even the suppress bills Customers are major issue for us now, and cannot be handled as a trivial issue”, he declared.

All these issues are the key issues the Corporation is battling with presently, which brought about SIM initiative, MD said.

While taking the Staff on a memory lane, the Head, projects and Strategy,, Mr. Sikiru Ogunlana narrated the emergence of SIM initiative, stated that on 28th June, 2017 the Lagos Water Corporation partnered with 2ML and launched the High Impact, Short-Term and Quick Win Performance Enrichment Program (PEP), as way of improved in service delivery to LWC Customers.

The program witnessed tremendous achievements during its short period with increased revenue generation that ran to 80million in a month.

This unprecedented achievement inspired the Corporation to change its name to PESP.

“On the 31st of October, 2017, precisely, we launched and signed a Memorandum of Understanding (MOU) between the Corporation and our consultants to give way to another program tagged Performance Enrichment Sustainability Program (PESP), to sustain the existing PEP, and to further improve the delivery of potable water to Lagosians and improve on the revenue generation of the Corporation. Though, this rechristening had little impact or effect”, Mr. Ogunlana said.

On his comment, the SIM exponent, Mr. Adefolaju Dada said today, the 1st March, 2018, the Corporation is witnessing the transformation of the PESP initiative into this new power-packed incentive, known as the Service Incentive Mechanism (SIM), as a successor to PESP.

This is a Standard Operating System (SOP) designed as an internal processing system to appreciate individual efforts/performances towards improved service delivery and revenue generation of LWC.

He added that, the Management found out that in October, 2017, the revenue was dropping gradually, which was a major concern for the Corporation and of the opinion to rechristened PESP for improved performance.

He therefore urged the distribution and commercial staff (Customers Relation Officers) to go from house to house and make inactive Customers active.

He urged the CROs to focus less emphasis on old debtors and more on current charges, he charged.

He concluded that with open minded and determinations, all our objectives in SIM initiative is possible, he concluded.